1. Justify the use of a needs assessment of your companys proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies. 2. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training). 3. Why did you select the training method that you did? 4. Propose two (2) ways to motivate an employee who has no interest in attending a training class. 5. Develop a survey to collect feedback from the employees who attend the training. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
So much stress and so little time? We’ve got you covered. Get your paper proofread, edited or written from scratch within the tight deadline.